FAQ
Solution
1. X550 and X350 Support for Windows Server 2008 - Vista
vSpace Windows Server 2008 SP2 and Vista software for the X550 & X350 is now available from the software download center at http://www.ncomputing.com/Downloadcenter.aspx
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2. Can both users use the same program at the same time?
Most software products will allow all users to open and edit different documents at the same time, using the same program. Each user can also use different software products, concurrently. Please note that Users who intend to run the software products con
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3. Can you work independently from the host PC and other NComputing X Series terminals?
Your individual X Series works independently and separately from the host PC and other X Series terminals (host PC must be turned on). You can access the same program applications without any interruption from usage from the host PC or other X Series term
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4. Can both users surf the Internet at the same time?
Yes, one of the best features of X Series is that all users can surf the Internet independently from each other.
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5. Can I utilize peripherals, like a printer or CD ROM?
Yes, all users can share the same peripheral devices through your network system only no individual printer or peripheral can be attached to X Series terminals.
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6. Can I play interactive games on both NComputing X Series and host PC?
Yes, but it depends on the type of games being played. You can play most 3D games on your host PC if your graphic card supports it. You may play “Flash” or “Java” based games on your X Series terminal. However, we do not recommend playing 3D Games on eith
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7. Can I view and listen to video clips and music/sounds on my X Series terminal?
Yes, you can view video clips on your X Series via Windows Media player (In a Window). If sound is required at your X Series, amplified speakers or headphones are recommended.
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8. Will multiple users of a single program make my computer work slower?
Most applications, once booted up, will run nearly as fast as with one user including internet communications. Activities that place the most demand on the computer's resources may experience some slowing, but most users will notice little difference in s
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9. What is the maximum cable length that NComputing X series can support?
X Series can support up to 5 meters & maximum of 10-meters (With Good Quality UTP CAT6).we recommend to always use branded machine made cable.
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10. How many NComputing X series terminals can you connect to the host PC?
You can connect up to two X Series PCI cards adding 10 additional terminals (5 Per card) per one Host PC. For this you need to have two PCI slots on your main CPU.
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11. Can NComputing X series run on Windows 95, Windows 98 or Windows Millennium?
No, NComputing X series only supports Windows XP Home or Professional Edition, Windows Vista and Windows 7 & Linux Ubuntu.
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12. How many IP addresses can be assigned to the computer under Windows XP Professional or Home Edition?
All Terminals will show same IP Address on Network .But you can install NIU if you want different IP on X series terminals.
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13. Do I need to buy additional software licenses?
Although NComputing X- does not require any additional software programs to be installed other than the NComputing X- install program for the host-PC, additional software licenses may be required by the application software provider that’s installed on yo
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14. When both users open the same file, can they save the file at the same time?
It depends on the types of applications you are running. Some applications will provide full read and write privileges to the user who opens or accesses the file first, the other users may then have read only privilege. This is same situation where many p
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15. Error: "One or more incompatible modules..." or "win32k.sys"
Cause:
The "One or more incompatible modules..." is an error message in NComputing terminal server software and is caused by a file version mismatch between Microsoft Windows system files and NComputing software. In most cases this mismatch is a simple c
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Properties The X550 The default resolution upon first install is 1024 x 768 The X550 supports 800 x 600 @ 72 Hz, 1024 x 768 @ 60 Hz, 1280 x 1024 @ 6">16. . How to change X550 Monitor Resolution?
Change the resolution from within the NComputing Console --> "X550 PCI Card" in Local settings --> Properties
The X550 The default resolution upon first install is 1024 x 768
The X550 supports 800 x 600 @ 72 Hz, 1024 x 768 @ 60 Hz, 1280 x 1024 @ 6
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17. How can I reset only one X-series terminal session?
Open NComputing Console application and select the station you want to reset (re-start). Then, click on the \'Stop\" icon at the menu bar of the console, and then click on the \'Start\' icon at the menu bar to restart the station.
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18. Implementing X-series USB port assignment in Windows
Since the X-series XD2 access devices do not have support for USB devices directly, it may be necessary to use the Host PC's USB ports to connect devices used by the workstations.
Starting in X300 software release 88.2 in 2007, an enhanced functionalit
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19. Collecting PC system information
There are several recommended ways to collect system information from a PC.
1) Microsoft msinfo32.exe. This is bundled with Microsoft Windows Operating Systems. From the Start Menu, select \\\"Run...\\\", then type \\\"msinfo32\\\".
2) Belarc Adviso
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20. Creating a hard drive replication image for X350-X550
This document describes how to use standard OS imaging techniques with NComputing X350/X550 products for creating a hard drive replication image for either the X350 or X550.
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21. X and L series NComputing Administrative Console password reset
In order to reset the password for the NComputing Administrative Console, you will need to re-install the software and reset the password through the installer. To do this, complete the following:
Launch your NComputing software installer
1. The install
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22. Firewall Configuration: Exceptions, Ports, Applications and IP addresses
Firewall Setup: Port and Application exceptions
Please make sure to DISABLE or UNINSTALL any Anti-Virus or Firewall software during the installation of our product. Software of this type has been tested and known to interfere with the installation and
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23. X and L series NComputing Administrative Console password reset
In order to reset the password for the NComputing Administrative Console, you will need to re-install the software and reset the password through the installer. To do this, complete the following:
Launch your NComputing software installer
1. The install
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Solution
1. L-series: Allow users to logon in Windows Server 2K3 AD
If the server is a Domain Controller, please edit the Default Domain Controller policy, and give the users or groups the Allow Logon Locally rights.
Computer configuration, Windows settings,Secturity Settings, Local Policies, User Rights Assignments, A
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2. L-series: Provisioning your LAN for a large deployment
When a large number of L-series devices are deployed on a Local Area Network (LAN or WAN), care must be taken to provision enough available bandwidth between the Host and the L-series devices to avoid network congestion and poor user experience.
The ru
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3. Collecting PC system information
There are several recommended ways to collect system information from a PC.
1) Microsoft msinfo32.exe. This is bundled with Microsoft Windows Operating Systems. From the Start Menu, select "Run...", then type "msinfo32".
2) Belarc Advisor
http://ww
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4. X and L series NComputing Administrative Console password reset
In order to reset the password for the NComputing Administrative Console, you will need to re-install the software and reset the password through the installer. To do this, complete the following:
Launch your NComputing software installer
1. Th
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5. X and L series NComputing Administrative Console password reset
In order to reset the password for the NComputing Administrative Console, you will need to re-install the software and reset the password through the installer. To do this, complete the following:
Launch your NComputing software installer
1. Th
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Solution
Solution
1. Collecting PC system information
There are several recommended ways to collect system information from a PC.
1) Microsoft msinfo32.exe. This is bundled with Microsoft Windows Operating Systems. From the Start Menu, select \"Run...\", then type \"msinfo32\".
2) Belarc Advisor
http:
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2. User access control software tip
User access control software tip
Requirement:
Administrators may want to protect files and folders or limit access to some programs by users permanently or for a time period.
Solutions:
One example of a third party software that can help with
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Solution
1. VSpace OS Support Matrix (Feb 2010)
Attached is a matrix of operating system support provided by vSpace for each product.
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